GATE A22 — 3 chairs staged SECURITY CHECKPOINT — chair C-114 idle 31 min BAGGAGE CLAIM B — 7 chairs available CURBSIDE NORTH — low battery: beacon ANC-07 CONCOURSE A BRIDGE — passenger cleared security ✓ GATE A08 — assist completed, chair returning GARAGE LEVEL 2 — 4 chairs unwitnessed >2 hrs CHECK-IN HALL — 12 chairs in zone GATE A22 — 3 chairs staged SECURITY CHECKPOINT — chair C-114 idle 31 min BAGGAGE CLAIM B — 7 chairs available CURBSIDE NORTH — low battery: beacon ANC-07 CONCOURSE A BRIDGE — passenger cleared security ✓ GATE A08 — assist completed, chair returning GARAGE LEVEL 2 — 4 chairs unwitnessed >2 hrs CHECK-IN HALL — 12 chairs in zone
Airport Wheelchair RTLS · BLE Zone Tracking

Know where every chair is.
Prove every assist.
Win every contract.

ChairHawk gives airport wheelchair operators real-time zone-level visibility across every chair and every agent — with DOT-grade proof-of-service logs built in. No cabling. No phones required. Deploy in days.

SCHEDULE A DEMO → SEE HOW IT WORKS
chairhawk / live-dashboard / DEN concourse-a
ZONE STATUS · 450 CHAIRS LIVE
CHECK-IN HALL
12
SECURITY CHECKPOINT
4
CONCOURSE A · GATES
18
BAGGAGE CLAIM
7
CURBSIDE · GROUND
3
C-114 idle 31 min · SECURITY CHECKPOINT
C-089 cleared security · 14:32:08Z
The Problem

Chairs disappear. Assists get missed.
Contracts get lost.

Wheelchair operators run hundreds of chairs across terminals, garages, and curbsides — with no real-time visibility into where any of them are.

01 · LOST ASSETS

Chairs walk off or get hoarded

Agents can't find chairs and start pulling from other zones. 10–18% of fleets are lost or misplaced annually, driving over-purchasing and service gaps at peak hours.

02 · MISSED ASSISTS

Late assists mean SLA credits and complaints

Without visibility into where agents and chairs are, dispatch is guesswork. Missed or late assists trigger SLA penalties, DOT complaints, and contract non-renewals.

03 · NO PROOF

Disputes with no documentation

When airlines push back on an SLA miss, operators have no physical record of where their staff was. DOT's May 2027 wheelchair tracking mandate is making this a legal exposure — not just an ops problem.

How ChairHawk Works

Real location. No cabling.
Live in days.

ChairHawk uses Bluetooth Low Energy beacons and badge readers to deliver zone-level location for every chair and every agent — with zero infrastructure changes.

📡

BLE Beacons on Every Chair

Lightweight, battery-powered beacons attach to each wheelchair. No wiring, no phones needed. Badge readers worn by agents continuously observe and report chair positions to the backend.

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🗺

Live Zone Dashboard

The ChairHawk dashboard shows every chair's zone in real time — check-in, security, gates, baggage claim, curbside. Idle alerts fire automatically. No manual tracking or radio chatter.

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📋

DOT-Grade Proof of Service

Every assist generates a timestamped, zone-stamped milestone log. Passenger cleared security? Logged. Chair returned? Logged. Audit-ready evidence for every DOT inquiry and SLA dispute.

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The Business Case

2× ROI. Payback under 12 months.

At a single representative station — 450 chairs, 50 staff — ChairHawk delivers defensible annual savings that far exceed the cost of deployment.

$190k–$230k
Gross annual benefit per station (base case)
2×
Return on investment, recurring annual
<12mo
Payback period
Where the savings come from:
  • Labor efficiency — faster dispatch, less searching $55k–$110k
  • SLA & missed-assist avoidance $20k–$60k
  • Asset loss reduction, fewer replacements $8k–$20k
  • Compliance & dispute resolution $5k–$50k
  • Contract retention — the real number at stake $2.5M

The DOT clock is running.
ChairHawk is already built.

American Airlines received a $50M DOT penalty for wheelchair service failures in 2024. The resulting consent order requires airlines to deploy wheelchair tracking systems by May 2027. Operators who can prove service quality will win — and keep — airline contracts. ChairHawk is that proof.

DOT TRACKING MANDATE
MAY 2027
AA CONSENT ORDER DEADLINE
Ready to See It Live?

ChairHawk tracks every chair.
We'll prove it in 20 minutes.

We bring the hardware. You bring the skeptical ops director. Let's run a live demo at your station.

REQUEST A DEMO →

Or email us directly at karl@ai-strategy.solutions